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Frequently asked questions
General
AMS Delivers – You Pack – AMS Collects and StoresMobile storage offers a convenient solution. You receive as many weatherproof, lockable storage modules as you need delivered directly to your loading point. These modules are placed as close as possible to your doorstep for easy access. You can fill them at your own pace or have our recommended professional packers load them for you. Once you’re finished, AMS carefully collects your modules.Mobile Self Storage is faster, easier and more cost-effective for you to move or store. With a range of services, AMS provides the most flexible solution for relocating or storing your belongings. We can also arrange the delivery of cartons and packaging if needed.Mobile storage significantly reduces stress, requires only half the physical effort of traditional storage units and eliminates the hassle of arranging people and vehicles for your move. Plus, it saves you the cost of quadruple removalist fees.
AMS team members are friendly, professional and experienced, ensuring your move is as stress-free as possible.During a single call, Australian Mobile Storage offers a personalised solution. They assess your storage needs, provide advice and suggestions, and offer a quotation you’ll be pleased with. You can also arrange cartons, packaging and module delivery, packing blankets, and even professional packers if you prefer. They’ll even pick up your modules and store them until AMS re-delivers them to your new location.With AMS, you pack and lock your modules, and they’ll collect and store them. This eliminates the need to hire a truck or trailer, make multiple trips to a storage facility or your new location, and avoid straining friendships with friends and family helping you move in one big day. Instead, you can load at your own pace, at times that suit you.Mobile Storage the AMS way saves you up to 70% of time and cost compared to using a removalist to place your goods in a traditional self-storage facility. With AMS, you only pack and unpack once, minimising time, halving the physical strain and reducing costs and the risk of breakage. You’ll also enjoy peace of mind knowing your goods are insured and stored in our secure warehouse. Plus, you keep the key to your modules. Our careful drivers respect your property and treat your goods as though they were their own, so you can rest assured that your belongings are collected and transported safely.
YES, our modules can hold large household furniture.AMS conducts extensive research and uses the same size timber modules as renowned national and international logistics experts and removalists. Each module is spacious enough to accommodate your white goods, lounges, beds, wall units and other household items up to two rooms’ worth of furniture depending on their bulk. Our experienced team will help you determine the number of modules you need whether you’re storing a small volume or a full household. AMS is happy to deliver an extra module beyond your estimated requirements and you’ll only be charged for it if you use it.
To maximise space, place heavier items at the bottom and fill gaps with smaller items. Protect furniture surfaces with packing blankets and pack as high as possible. Using consistent-sized boxes packed full will also help. AMS can supply cartons, tape, packing paper, bubble wrap, moving blankets and accessories like padlocks if needed. They can also arrange for professional removalists to pack and load your belongings at a reduced rate.
Experience peace of mind at competitive rates.You deserve peace of mind. Having packed your belongings into storage modules for AMS to securely store in our facilities under video surveillance is great. However, unforeseen events can happen so just like at home, we recommend taking out competitive insurance cover.Your belongings are automatically insured during transit on our vehicle.
Storage fees apply on a ‘calendar month’ basis from the day of module delivery until you’ve finished unpacking. The initial payment, due before your delivery date, covers your first month. Subsequent payments are due by the billing date each month. To save money, AMS offers prepayment discounts for 6 or 12-month advance payments. Keeping your account up to date is easy with flexible payment options including Direct Deposit and Automatic Credit Card Deductions.
There are no hidden fees or bonds. AMS quotations cover the first month’s rental for your storage module(s). We’ll provide loan padlocks to secure them throughout your storage period. These are free if you return them intact. Currently, we’re running a special offer: five packing blankets per storage module at no charge. These blankets protect your furniture. For your convenience, AMS also sells book and tea chest cartons and other packing materials like bubble wrap butcher paper tape mattress bags and more to help you pack. We recommend clients insure their belongings during storage. If you need to re-deliver your module(s) just give us a call and we’ll arrange a suitable date.
AMS accepts MasterCard, Visa or Direct Deposit payments for booking your modules and ordering packaging. You can also make future monthly or other chosen periodic storage payments via Credit Card or Direct Deposit into the AMS bank account. Details of this account are on your Tax Invoice issued in advance of the due date. Alternatively, you can pay by Telephone Credit Card, Money Order or Cash.For convenience, you can set up automatic periodic payments through recurring Credit Card Deduction Authority or Direct Credit Funds Transfer. AMS doesn’t charge any surcharge for using MasterCard or Visa.
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